Terms of service

Welcome to Locentriq. These Terms of Service govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to the terms outlined below.

If you do not agree to these terms, please discontinue use of our website.

1. Website Use

By using this site, you confirm that you are at least the age of majority in your state of residence, or that you are using this site under the supervision of a parent or legal guardian.

You agree not to use our website or products for unlawful purposes or in violation of any applicable laws or regulations.

Any misuse of this website, including transmitting harmful code or attempting to interfere with site functionality, may result in termination of access.

2. Product Information & Availability

We aim to present product descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all information is free from typographical errors or inaccuracies.

Product availability may change at any time without notice. We reserve the right to discontinue or modify products as needed.

3. Pricing & Order Acceptance

All prices are listed in U.S. dollars unless otherwise stated.

Locentriq reserves the right to adjust pricing, cancel orders, or limit quantities at our discretion, including in cases of suspected fraud or unauthorized transactions.

We may contact you using the information provided at checkout if changes are required for your order.

4. Billing & Account Accuracy

You agree to provide complete and accurate billing and shipping information. Locentriq is not responsible for delays or delivery issues resulting from incorrect details entered at checkout.

5. Third-Party Services & Tools

Our website may contain links to third-party services or provide access to external tools. We are not responsible for the content, accuracy, or policies of those third-party platforms.

Use of such services is at your own discretion.

6. User Submissions & Feedback

If you submit reviews, comments, suggestions, or other content to Locentriq, you grant us the right to use, reproduce, and share that content for marketing or promotional purposes.

You agree that any content submitted will not violate the rights of others or contain unlawful or harmful material.

7. Intellectual Property

All content on this website including logos, product names, branding, images, text, and graphics is owned by Locentriq and may not be copied, distributed, or used without written permission.

8. Limitation of Liability

Locentriq products are provided “as is.” We do not guarantee uninterrupted website access or error-free service.

By purchasing from us, you agree that Locentriq is not liable for indirect, incidental, or consequential damages arising from the use or misuse of our products.

Customers are responsible for conducting a patch test prior to full application of any hair or scalp product.

9. Governing Law

These Terms of Service are governed by the laws of the United States.

10. Updates to Terms

We may update these Terms of Service at any time. Changes become effective immediately upon posting. Continued use of the site constitutes acceptance of any revisions.

11. Contact Information

Questions regarding these Terms of Service may be directed to:

support@locentriq.com